1. Service provider
Frédéric Journiat
Entrepreneur individuel (EI)
SIREN: 338 605 561
12 quai Saint-Paul, 44420 La Turballe, France
ecrivium@ecrivium.fr
2. Purpose
These terms define the rules governing access to and use of the Écrivium platform, as well as the conditions applicable to free and paid offers.
3. Account
The account is personal. The user must provide accurate information and ensure the confidentiality of their login credentials.
4. Services
Depending on the selected offer, Écrivium may provide, among other things, a manuscript editor, organisational tools, the Workshop, timelines, character and location sheets, the story map, export functions, community features and artificial intelligence tools.
5. Prices and subscriptions
The applicable features and prices are those presented to the user before the order is confirmed.
Certain offers may be provided as monthly or annual subscriptions. Renewal conditions are displayed before subscription.
6. Payment
Payment for paid offers may be processed through a secure payment provider, including Stripe.
7. AI credits
Certain offers include, or allow the purchase of, credits intended for artificial intelligence functions.
Their quantity, calculation method and any applicable validity period are stated in the relevant offer.
8. Right of withdrawal
When acting as a consumer and entering into a distance contract, the user is in principle entitled to the applicable statutory withdrawal period, except where an exception provided by law applies.
Where the user expressly requests the immediate performance of a service or digital content, any consequences for the right of withdrawal are presented before the order when required by applicable regulations.
9. Cancellation
The user may stop renewal of their subscription using the cancellation options provided by Écrivium.
Unless otherwise stated, cancellation prevents future renewal without removing access to the period already paid for until its expiry.
10. Rights to manuscripts
Users retain their rights to their texts, manuscripts, notes, characters, fictional worlds and other creations.
Use of Écrivium does not result in any general assignment of copyright to the platform.
11. Artificial intelligence
Artificial intelligence outputs are assistance suggestions and may contain errors or inaccuracies.
Authors must review and check content before using or publishing it.
12. Forum and community
Community features must be used with respect for other users and in accordance with the forum rules.
Écrivium may moderate or remove content that is clearly contrary to the service rules or applicable law.
13. Manuscript backups and exports
Écrivium implements backup mechanisms and technical measures intended to protect manuscripts, projects and data stored on the platform.
However, no computer system, online service or hosting infrastructure can completely eliminate the risk of a technical incident, unavailability, alteration or data loss.
Each writer is therefore strongly advised to make regular personal and independent backups of their work.
Écrivium provides export functions that allow users to keep a copy of their manuscript in PDF, Word and, where appropriate, EPUB format.
Users are advised to make these exports regularly, particularly after an important period of work or before any major change to a project, and to keep at least one copy on a computer, external device or storage space independent of Écrivium.
These personal backups are an additional precaution alongside the backup systems implemented by Écrivium. This recommendation does not limit Écrivium’s legal obligations or the rights available to users under applicable law.
14. Availability
The service may be temporarily interrupted for maintenance, development, security purposes or due to an event outside Écrivium’s reasonable control.
15. Suspension
Écrivium may suspend an account where necessary for security, fraud prevention or in the event of a serious breach of these terms.
16. Complaints
Any complaint must first be sent to: ecrivium@ecrivium.fr.
17. Mediation
In the event of an unresolved consumer dispute following a prior complaint, a consumer may contact the following mediator free of charge:
CM2C – Centre de la Médiation de la Consommation de Conciliateurs de Justice
49 rue de Ponthieu, 75008 Paris, France
https://www.cm2c.net/declarer-un-litige.php
18. Applicable law
These terms are governed by French law, without prejudice to any mandatory consumer-protection provisions that may apply.